Returns & Refunds

CUSTOMER RETURNS:

Products may be returned for a full refund within 7 days of delivery providing they have not been used and are in as new condition. The customer will bear any costs in return of goods for refund.

GOODS DAMAGED IN TRANSIT:

Any goods received by the customer that have suffered damage in transit on the vendor’s own vehicle must be reported at the time to the driver. If the goods are delivered by a third party it must be reported to the vendor within seven days of receiving the goods. The vendor will collect damaged goods from the customer and deliver replacement goods as quickly as possible at its own expense. The vendor will not accept any responsibility for goods damaged in transit if the customer reports the damage more than one week after receiving the goods.

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